We recently had to have our old boiler replaced as it kept cutting out so we got a number of quotes, among them one from Arc Services.. Philip came out to assess the situation and give us a quote. He spotted something amiss with the old setup and rectified it on the spot without asking for a penny. It immediately improved the heat we got out of the radiators even with the existing boiler. He talked us through our options, described the different courses of action we could take, laid out the grants we could apply for and detailed exactly what he considered the best way to set up the new system. We immediately knew after talking to Philip that we wanted him and his team to do the job.
I have never seen such a professional team of workers. They came in when they said they’d come in and worked long hours, from early in the morning until late at night over the course of a few days to get it done. They were so friendly and down to earth it was more like having your friends, highly qualified friends, come over to give you a masterclass in what can be done with a heating system.
I’m no plumber but after the incredible job they did I was sending pictures of the pipework and pump setup to my friends. I had no idea that it could be done so beautifully. I still go down to have the odd look!
From then on, if there’s ever anything to be done in the realm of heating and plumbing, I wouldn’t go anywhere else. I’d recommend them to anyone in a heartbeat.
A great bunch of lads and without a doubt the most professional finish and attention to detail I’ve ever seen on any work bar none.